Driven by genuine passion and informed by decades of experience

Premier23 Care Services are dedicated to providing exceptional care and tailored support to individuals with diverse needs, with professionalism, excellence and passion.

One of the many lessons we have learned from our time in the care industry over the years, across different local authorities and client groups, is that care recipients can often feel like delicate objects, not people with their own personalities and preferences.

That's why we are putting our expertise in social care management, social work and mental health nursing to create a nurturing and respectful environment where each individual service users feel they are valued, respected, supported and in control over the choices they make.

Everyone has their own strengths, challenges and aspirations, and Premier23 Care Services is committed to delivering care that acknowledges and honours this.

Let's discuss a personalised care plan for you or your loved one – Call our care agency to get started.

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About our homecare workers

In the interest of providing the best possible service for our clients, Premier23 Care Services abides by four watchwords when recruiting and allocating our staff:


Our management team are approachable and are deeply involved in the caregiving process, providing regular supervision and support while undertaking spot checks to make sure that our clients are receiving the highest standards of care.


Our recruitment includes a rigorous selection process, combined with our thorough referencing policy, makes sure that only those who meet our high standards join the team


We make sure that our staff are the perfect fit for our care recipients, through both precise profiling of clients and the careful allocation of staff.


Irrespective of their past experience, each member of the Premier23 Care Services team received a full training plan to make sure they can carry out their caregiving tasks safely and effectively.

Premier23 Care Services is an equal opportunities employer, in accordance with all aspects of the Equality Act 2010.

Our care workers don't just look after your loved one, but empower them. Call us at 07493 597944 to get started.



The Premier23 Care Services Code of Practice

Premier23 Care Services abides by the standard set out by the Care Quality Commission, local authority policies and procedures. Services are provided in accordance with client confidentiality at all times.

The Company believes that discrimination on the grounds of disability, race, culture or belief is unacceptable. We adhere to ethical practice, promoting equality and respecting the diversity of our clients.




Frequently asked questions about our care agency 

What is assisted living homecare, and how does it differ from traditional assisted living facilities?

Assisted living homecare provides personalised support and assistance to older individuals and those with disabilities in the comfort of their own homes. This allows for the care recipient to maintain their independence, familiar surroundings and comfortable routine while receiving the tailored care they deserve, as opposed to residing in a communal facility.

What types of services do you offer with assisted homecare?

Our services encompass a wide range of support, including personal care assistance, medication management, meal preparation, companionship, light housekeeping and transportation. Our staff endeavours to meet the unique needs of each individual.

How do you assess the needs of potential clients while creating personalised care plans?

Our experienced care coordinators conduct comprehensive assessments during the initial consultation phase. This considers and accounts for the client’s medical history, daily activities, preferences and any specific requirements they may have. This evaluation helps us develop a customised care plan that meets their unique needs.

How are caregivers matched with clients?

The caregiver-client relationship is based on compatibility in terms of skills, personality and specific care requirements. We take the time to understand both the client’s needs and the caregiver’s strength to create a harmonious and supportive relationship.

Can family members be involved in the care process?

Absolutely. We actively encourage open communication and collaboration with family members, and engage with them both through regular updates on the client’s wellbeing and planning discussions to ensure a holistic and supportive approach.

What happens in the event of an emergency or a sudden change in the client’s condition?

Our caregivers are trained to handle emergencies, and we have established protocols in place. In the event of a sudden change in the client’s condition, we promptly let family members know and, if necessary, seek medical attention.

How flexible are your services?

We understand that your needs might change over time. Our services are flexible, and we can adjust the care plan as required. Whether there is a need for increased support or a change in schedule, we will work with clients and their families to ensure the best possible care.

How do I get started with your assisted living homecare services?

To get started, simply contact our office to schedule a consultation. We will discuss your specific needs, address any additional questions you may have and begin the process of creating a personalised care plan for you or your loved one.






Serving and supporting the community

We set out to be a leading care agency, with commitment to providing compassionate home care services not only within our immediate vicinity of Enfield  (North East London, but also throughout the neighbouring North West London, East Hertfordshire and West Essex Areas.

 North East London

  • Enfield
  • Waltham Forest
  • Barking and Dagenham
  • Newham
  • Havering

 Essex and Hertfordshire

  • Nazeing, Harlow
  • Cheshunt, Broxbourne
  • Waltham Abbey
  • Epping